What is a virtual assistant?

A virtual assistant is an independent contractor who supports clients from a virtual location. Our virtual assistants are all local to West Michigan, so they are able to meet at an office as well by appointment. Their most common functions are administrative in nature, but they also help with a range of other tasks required to make a business succeed, such as accounting, marketing services, and so on.

What does a virtual assistant do?

Virtual assistants perform several tasks that make running your small business easier. They can save you time and prioritize your tasks. You can focus on what you do best and leave your assistant to do the rest. They also help you save money, since virtual assistants can be hired on a freelance basis. Additionally, they are experts in what they do, so they can help you complete your work fast.

What tasks can a virtual assistant help me accomplish?

A virtual assistant can help you successfully run a company by performing various tasks. They typically assist with administrative tasks such as scheduling, data entry, converting files, fielding phone calls, and coordinating meetings. More specialized virtual assistants can help you with specific tasks that require expertise, such as proofreading or customer support assistance

How can I hire a virtual assistant?

Considering all the tasks you wish to outsource and your budget, identify the candidates who would be best for the job based on their skills, experience, availability, and specialization. Then, choose the candidate whose profile you like best. Make sure to talk to them before ordering to ensure that they're the right fit for you and your business.

How much does a virtual assistant cost?

Hiring one of our virtual assistants typically costs anywhere from $15 to $30 per hour, depending on several factors including, their experience and expertise, and the tasks they help you with. We have trained professionals in three tiers:

BEGINNER ($15-19/hr): Scheduling, event planning, customer service, research

EMERGING ($20-24/hr): Proofreading, website maintenance, social media basics, document preparation

SOLOPRENEUR ($25+/hr): Accounting, data analysis, customer outreach. special projects

What qualities should a virtual assistant possess?

Some of the qualities that every virtual assistant must possess are reliability, accuracy, a friendly personality, the ability to work well under pressure, excellent time management skills, a high amount of focus, great communication skills, and a willingness to take initiative. Successful virtual assistants are also good at setting boundaries and not letting clients take advantage of them.